Benjamin Phillips

Google, Inc.

• Ad Serving Certification Specialist2012-Present

  San Bruno, CA

  I work in Google's 3rd-Party Ad Serving certification program, which allows technologies such as ad servers for advertisers, rich media vendors, research vendors, and other ad products/services to be utilized by our advertising clients on Google properties. I also help to certify 3rd-party vendors on Google's ad servers for publishers, which include DoubleClick for Publishers. Responsibilities include data management, communicating with 3rd-party vendors, vetting these vendors for eligibility into our program, validating business models, and completing technical testing of the technology on our various platforms.

Swords to Plowshares

• Development and Communications Specialist2010-2012

  San Francisco

  I led our database migration to Salesforce.com, and was administrator of the organization's Salesforce instance. I created managed organic and paid search campaigns, using analytics to improve the marketing efficiency of online platforms including social media and website, as well as created several campaign specific microsites. I also led workshops in the Google Apps suite and worked to define workflow and solve for complex business processes using cloud computing solutions.

United for Equality and Affirmative Action Legal Defense Fund

• Digital Media Strategist2010-2011

  Detroit, MI

  I applied for and won a Salesforce grant, migrated their existing database from Excel to Salesforce.com, implemented their Salesforce instance, and conduct weekly end-user training workshops on the SFDC platform. I then built search engine optimized website, and conducted ongoing training workshops on writing for the web and search visibility. I also created social media strategy, carried out ongoing workshops on social media publishing tools and social media analytics. I also led workshops and ongoing training in Google Apps and Salesforce Chatter collaboration platforms

Gladstone Institute of Cardiovascular Disease, UCSF

• Administrative Assistant2007-2009

  San Francisco, CA

  I installed, maintained, and created content for organization-wide wiki website, which allowed scientific and support staff to organize events, schedule meetings, and manage information more effectively. I was also responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex executive meetings. I communicated and handled incoming and outgoing calls and electronic communications on behalf of Principal Investigators and other scientific staff, arranged travel schedule, reservations and expense reports, prepared and submitted multi-million dollar grant proposals for funding goal initiatives, and edited and proofread scientific papers for publication. I won the “Above and Beyond” Award in 2008 in recognition of role in development of the Gladstone wiki intranet

United States Air Force

• Aerospace Propulsion Specialist2000-2004

  Travis AFB, CA

  I served in support of Operation Enduring Freedom and Operation Iraqi Freedom. I received an honorable discharge with commendations.

Education

• New College of California2004-2007

  San Francisco, CA

  BA, Interdisciplinary Humanities with an emphasis in Communications.